Meals on Wheels Continuing Service

On Monday, March 23, Mayor Ron Nirenberg issued tighter restrictions for residents and businesses in an effort to slow the spread of COVID-19. Meals on Wheels San Antonio IS essential service to the 5,000 homebound senior clients we serve every year and we remain exempt from this ban. With your help, we are doing everything we can to safely provide nutrition to our at-risk senior neighbors.

This week we will provide an additional 5 meals for clients to refrigerate and keep in their homes and starting on Monday, March 23, we will be distributing emergency meal boxes with the equivalent of 4 days’ worth of food that clients can open easily and requires minimal preparation. At this point we intend to deliver meals as long as it is safe to do so.

You can change a life with a $7 donation that supports our efforts to get Emergency Food Supply Boxes for Meals on Wheels’ to elderly clients, who are considered high risk for getting the coronavirus. Seven dollars can help us provide a client an Emergency Food Supply Box of four shelf-stable meals.

If you would like to donate to support these shelf stable boxes you can do so here. You can also donate via Venmo or Cash App- our user name for both platforms is mowsatx. 

 
In-home assessments have been suspended, but our Client Services team continues to respond to new inquiries for service and conduct over-the-phone assessments using our standard eligibility criteria. For more information about qualifying for meal delivery click here to visit our "Get Meals" information page.

We continue to utilize both staff and volunteer delivery drivers but at this point are not asking for new volunteers and are working with community partners and our current volunteer force. We have suspended in-home visits through our Friendly Visitor program. All volunteers are using social distancing as they deliver in order to keep clients safe.

Meals will be delivered Monday–Thursday. Routes will continue being picked up from 10:00 am - 11 am from our headquarters at 4306 NW Loop 410, 78229. 
 
We will not deliver meals on Fridays as we work to minimize interactions for everyone's safety.
 
For the safety of our clients, all volunteers will have their temperatures checked. Anyone reading 99.5 or higher will be unable to deliver. Routes will be handed out at random, which means we will not be able to guarantee that you will get your regular routes to deliver. If you are unable to deliver or are uncomfortable delivering a route that is not yours, we understand! We also recommend that any volunteer who is 60 or older or has an underlying condition consider staying home.
 
If you are interested in volunteering during this time please contact Casey Parker via email (<-- click here) or call 210.735.5115.
 
As you may be aware, we are working to incorporate CDC practices of Social Distancing into everything we are doing, including meal pick-up and delivery.
 
You are amazing and we can’t begin to thank you for everything you are doing! We appreciate your understanding and patience as we work to safeguard your health and the health of all of our clients, volunteers, and staff.

Food Safety Procedures 

As a reminder, we follow health officials recommended steps to protect against coronavirus similarly to how we prevent the spread of other illnesses at Meals on Wheels. Staff, volunteers, visitors and anyone who works with or near our food supplies are trained in frequent hand-washing, covering coughs and sneezes, cleaning and disinfecting areas frequently and staying home when ill. We also utilize Lysol to sanitize all surfaces and keep our meals safe.

Grace Place Alzheimer's Activity Centers' Closures

We want to especially thank you for your support of our Grace Place staff, clients and Center needs as we have prepared for and responded to the rapidly-evolving COVID-19. 

As we've stated before, the safety of our clients and our staff is of utmost importance. Due to the high-risk status of our Grace Place Alzheimer's Activity Centers' client population, we made the difficult decision to close our Centers as of Tuesday, March 17, 2020. We will remain closed further notice.  
 
We apologize for any hardship this causes families and their loved ones, but we remain committed to the health for all our clients. Our team will notify caregivers, volunteers and others when further updates or changes are available. 
 
During this time, our staff will share caregiving-tips, activities and other updates via email. If needed, Grace Place staff can call to check in on your loved one if that support is helpful to your family. 
 
For questions about Grace Place, contact your Centers Activity Director at (210) 735-5115. Thank you for trusting the care of your loved ones with Grace Place. We look forward to opening our doors again as soon as possible. 
 
We are notifying caregivers, volunteers and clients as updates and changes are necessary. If you would like to receive our email updates please sign up here. 
 
You can also follow us on social media for updates.
 

New illnesses can cause concern for those we serve. We can help our clients and our greater community by using daily hygiene actions that protect people from respiratory viruses in general. You can learn more about these habits and get updated information on the coronavirus at https://www.sanantonio.gov/Health/News/alerts/coronavirus.