Meals on Wheels Continues Serving

As Texas continues to open, we must all do our part to slow the spread of COVID-19. Meals on Wheels San Antonio IS an essential service to the 5,000 homebound senior clients we serve every year and with your help, we are doing everything we can to safely provide nutrition to our at-risk senior neighbors.

Meals will be delivered Monday–Thursday. Routes will continue being picked up from 10:00 am - 11 am from our headquarters at 4306 NW Loop 410, 78229. 

Meals will not be delivered on Fridays as we work to minimize interactions for everyone's safety. 

You help is still needed to make sure our community's older and disabled neighbors receive more than a meal. Just $25 can provide a client a week’s worth of meals and help purchase additional food and fulfill emergency food box needs.

If you would like to donate to make sure your neighbors continue to receive food, you can do so here. You can also donate via Venmo or Cash App- our user name for both platforms is mowsatx. 

 
In-home assessments have been suspended, but our Client Services team continues to respond to new inquiries for service and conduct over-the-phone assessments using our standard eligibility criteria. For more information about qualifying for meal delivery click here to visit our "Get Meals" information page.

We continue to utilize both staff and volunteer delivery drivers and your generous offers of support and interest in delivering meals to our clients during this time of uncertainty is greatly appreciated! At this moment Meals on Wheels is extending an invitation to the community to come out and volunteer. If you are interested, please contact Casey Parker for more details. We have suspended in-home visits through our Friendly Visitor program.

As you may be aware, we are working to incorporate CDC practices of physical distancing into everything we are doing, including meal pick-up and delivery. All volunteers are asked to use CDC practices of physical distancing as they deliver meals in order to keep clients safe. 

Meals will be delivered Monday–Thursday. Routes will continue being picked up from 10:00 am - 11 am from our headquarters at 4306 NW Loop 410, 78229. 
 
We will not deliver meals on Fridays as we work to minimize interactions for everyone's safety.
 
For the safety of our clients, all volunteers will have their temperatures checked. Anyone reading 99.5 or higher will be unable to deliver. Routes will be handed out at random, which means we will not be able to guarantee that you will get your regular routes to deliver. If you are unable to deliver or are uncomfortable delivering a route that is not yours, we understand! We also recommend that any volunteer who is 60 or older or has an underlying condition consider staying home.
 
If you are interested in volunteering during this time please contact Casey Parker via email (<-- click here) or call 210.735.5115.
 
You are amazing and we can’t begin to thank you for everything you are doing! We appreciate your understanding and patience as we work to safeguard your health and the health of all of our clients, volunteers, and staff.

Food Safety Procedures 

As a reminder, we follow health officials recommended steps to protect against coronavirus similarly to how we prevent the spread of other illnesses at Meals on Wheels. Staff, volunteers, visitors and anyone who works with or near our food supplies are trained in frequent hand-washing, covering coughs and sneezes, cleaning and disinfecting areas frequently and staying home when ill. We also utilize Lysol to sanitize all surfaces and keep our meals safe.

Grace Place Alzheimer's Activity Centers' Closures

We appreciate your support as we work through to the COVID-19 public health emergency and the continued closure of our Grace Place Alzheimer’s Activity Centers.

As you know, the health of our Grace Place family is been of at the forefront of our decision making. While our state has continues to reopen, our clientele remains at high-risk for COVID-19. Looking ahead, our next projected date of opening is in early 2021. This is in alignment with local city health officials and regional recommendations of senior congregate settings. We regret the hardship this causes your family or loved one but know our clients’ health is paramount.

During our closure time, we will continue to learn more about the disease and work to reimagine the Grace Place care model. Unfortunately, this closure means we have to furlough staff members related to client care. Grace Place Activity Director, Christina Avena, remains on staff to help monitor the situation, evolve our program and support our caregivers with support, activities, education and referrals related to respite. 

Thank you for trusting the care of your loved ones with Grace Place this year. To be aware of the latest news for Grace Place as well as resources for caregiver education and support, please join our email newsletter list by clicking the below sign up button. 

 
You can also follow us on social media for updates.
 
The New Normal
 
Many of you who volunteer have told us you miss clients and we know our clients miss seeing you. Maybe you've been wondering when are things going to go back to normal. We can't answer that question for everyone, but we wanted to let you know our team is working on a plan to get back to delivering more than a meal 5 days a week again. 
 
Although we want things to feel as normal as possible, they might look a little different too. Because of the population we serve and out of an abundance of caution for our staff and volunteers we are approaching this with caution.
 
While things are starting to feel normal with more and more places opening back up, we are aware that it isn't how it was before and want to make sure we do what's safest for everyone.
 
Please feel free to contact our Community Engagement Director, Kristin Rivera, if you'd like to speak to her about our plans. She can be reached by email, or you can call 210.735.5115.
 

New illnesses can cause concern for those we serve. We can help our clients and our greater community by using daily hygiene actions that protect people from respiratory viruses in general. You can learn more about these habits and get updated information on the coronavirus at https://www.sanantonio.gov/Health/News/alerts/coronavirus.

Backgrounder